Frequently Asked Questions

Where do you provide services?

In person visits are available throughout the greater Orlando area: Orlando/Downtown Orlando, Kissimmee, Celebration, Winter Park, Dr. Phillips, Windermere, Winter Garden, Maitland, Horizon West, Lake Nona, Delaney Park, Baldwin Park, Audubon Park, Thornton Park, Oviedo, Belle Isle, Edgewood, Isleworth, Lake Mary and Sanford. We will visit your home, office or hotel room. Your convenience is our priority.

How much is a visit with Zaltana Express?

A telehealth visit is $50. There are no additional charges associated with telehealth visits. An in person visit starts at $150. If additional testing, medications or treatments are administered there will be an additional charge due at the time of service.

What services do you provide?

We provide many of the same services offered by your local Urgent Care or Primary Care Office. We see acute, non-life-threatening illness. We do not offer suturing of lacerations or X-rays at this time. If you are experiencing a life-threatening emergency please call 911.

Do you prescribe pain medication?

We do not prescribe controlled substances, however there are other options available to help with pain and discomfort.

Do you offer Telehealth?

Yes! Telehealth visits are available when appropriate anywhere in the state of Florida, Arizona, Colorado. If a telehealth visit is desired it’s important to call or send a text over our secure messaging first. We can assess your condition and determine if a virtual visit is appropriate for you.

Will you see children?

We believe that the care of small children is best left to the experts of that care, their pediatricians. Zaltana Express provides care to older children ages 12 and above.

Do you accept health insurance?

We do not accept health insurance plans at this time. We will accept HSA savings plans for your visit. Due to Medicare rules and regulations we are unable to see anyone with Medicare

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